9 Tips for Measuring Performance

Measuring performance is essential to evaluating your organisation and understanding how it can become more efficient. It also allows you to benchmark against competitors and similar organisations.

Get in touch with Remarkable today if you’d like support with performance measurement or benchmarking.

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  1. Decide what you will measure, e.g. customer feedback or sales data. Useful measures of performance will show your progress towards strategic goals.
  2. Define how you will measure, making sure that the recording process is accurate and consistent
  3. Collect data
  4. Store data securely
  5. Make the data accessible to the people and systems that will analyse it
  6. Summarise and analyse data to generate performance information
  7. Interpret performance information and its implications for the business
  8. Communicate performance information so that is can used to support future business decisions
  9. Evaluate performance information and determine next steps to improving performance
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