Following a period of extraordinary turbulence followed by profound change the business needed to put into place the foundations to regrow and increase market share.
Organisational culture plays a pivotal role in determining whether organisations are able to achieve their goals and in 2017 the organisation had been described as “too cautious and reliant on processes and mechanisms” which was stifling both creativity and growth.
Leadership development was identified as a risk-averse solution that could address the situation and the introduction of Intent-Based Leadership (IBL) was identified as an exciting and appropriate solution.
We implemented two keynotes were delivered by IBL pioneer, David Marquet, author of Turn The Ship Around! Interest was high with staff joining from all levels and from across the organisation.
We also facilitated an intimate round-table with the organisation’s leadership team, the outcome of which was that several leaders were interested in participating in piloting IBL.
For those that weren’t participating in the pilot, notes of interest were collated for those curious to become internal IBL Champions.
We implemented a pilot programme to teach and develop IBL capability, to prove IBL as a leadership practice and build momentum.
The pilot consisted of supporting teams to learn and practice IBL in a very hands-on behavioural-based way to create leaders at every level.
We did this in the following ways:
Within 6 months the organisation saw a 25% improvement in devolving control, a 6% improvement in people’s competence and a 10% increase in clarity across team projects, across the direction of travel and across up and coming initiatives; and on a macro level better clarity of how departments and teams fitted into the broader organisational structure and how they were each making a meaningful contribution.
Leaders witnessed increasing incidents of people approaching them to talk about solutions, not simply hand over problems; which in turn provided leaders with space to focus on strategic thinking.
And the people witnessed a real difference in how their leaders were operating, asking for their opinions more often and actively being encouraged to take a shared lead on work.
Those involved in the live video workshops demonstrated an immediate and increased sense of trust and unity and we have continued to provided support to keep this momentum going to ensure ongoing impact and a living legacy.
Learn more about how Intent-Based Leadership can transform your organisation