20/03/20, Cate Nelson Shaw

The NEW! Leadership plays: 4. Complete, not continue

Intent Based Leadership, leadership, David Marquet

Complete marks the end of redwork and is  the  signal  that we go back to bluework.  Before  we  get  to  the  collaboration  of bluework, however we rest and celebrate.

Completion is about a sense of progress and accomplishment. Progress feeds progress. The  complete play  also lets us test our hypotheses and the decisions that we’ve made thus far.

When we celebrate, we want to be careful not to manipulate or to make praise be the purpose of the celebration. The sense of accomplishment  should  come  from  the  completion  of  the task itself.

When celebrating, avoid expressions like, “Great, but. . .” because they do not allow enough time for anyone to feel like their efforts were appreciated. Instead, we need to hear the story behind the achievement. This allows us insight into the behaviours. Without understanding behaviours, we are tempted to praise, not prize and we are tempted to shortcut our observations toward characteristics rather than the behaviour. Praising attributes like intelligence or leadership ability tends to program people toward risk avoidance, when we often want the opposite. Instead, observe the actions, efforts, and behaviours that resulted in the desirable outcomes you’re celebrating.

This means that when celebrating we focus on behaviors not characteristics and focus on journey not destination.

Executing the complete play also gives a sense of psychological detachment from our previous actions. This sense of “moving on” and “letting go” enables us to look dispassionately at our past actions and decisions with an eye toward getting better.

Executing the complete play sets us up for the improve play.

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